Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2023
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Previously shy and anxious around others, Raymond is now employed and thriving in his new job. Through perseverance and hard work Ray is getting high praise from his employer and coworkers.
Ray was referred to Goodwill’s Supported Employment program by Michigan Rehabilitation Services (MRS) while he was still a transition student at Hart High School.
Working with Goodwill Employment Specialist Tabatha Glezman, Ray secured employment with a cleaning company. He did his job well but was reserved and anxious around people. Ray is a person who is autistic, and his anxiety made it difficult for him to interact.
“I always had to approach Ray and start the conversation.” Tabatha recalls “He never smiled.” Nevertheless, Ray was reliable and performed his duties well. Unfortunately, after nearly a year, the cleaning company laid him off due to contract changes.
Upon loss of his job, Tabatha went to work finding Ray new employment. “Ray liked cleaning and had been very successful at his job at school,” she said. “So I helped him apply to McDonald’s in Hart for a cleaning position.” Tabatha helped Ray fill out his application and prepared him for his job interview. She met with Paige, the manager at McDonald’s, to discuss the best work environment for Ray. When the day came, she even accompanied Ray to the interview. All of this hard work paid off and Ray was hired.
After he was hired, Tabatha worked with McDonald’s to set up hours that worked best for Ray who lives with his parents. Ray was assigned job coaching services through Goodwill partner organization Michigan Rehabilitation Services. He did so well in his new position that those services were quickly not needed.
Although he is doing well, Tabatha checks in on Ray from time to time. She finds Ray very happy and more socially active. He even greets customers! “Ray likes his job,” Tabatha says. “It can be seen on his face and in his actions.”
It seems this new position is a perfect fit for Ray. He gets high praise from his employer and coworkers. They love the work that Ray is doing. “Everyone likes him and he is doing a great job,” Paige says. “We want to keep him forever!”
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Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Employee Spotlight: Kathy Krajkiewicz
For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.
Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”
Success Story: Valerie
Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home.
Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
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Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.