Helping people prepare for, find, and keep good jobs is what Goodwill is about.


total people served in 2021


people placed into jobs within area businesses


program participants who worked and earned paychecks at Goodwill

Learn more about what Goodwill does.

What We Do

Employee Spotlight: Trann Sneed

Trann brings such joy to her work and we are so grateful to have her on the team.

“I’ve met and become friends with so many people over the years working at Goodwill,” said Trann.

Read More

Success Story: Herbert

Herbert hadn’t worked since 1992, when he broke his back on the job. Since then, he broke his back again and suffered multiple health challenges which prevented him from fully reaching his professional potential

“I just wanted to work and earn more money,” Herbert said.

Read More

Business Development Director named 
Innovator of the Year

The annual award recognizes and celebrates the most innovative ideas of the lakeshore area. Nick Carlson championed and coordinated Goodwill’s unique joint-venture partnership with HydroBlox Technologies, a plastics recycling company that manufactures products that aid in stormwater drainage infrastructure.

Read More

HydroBlox Technologies and Goodwill Industries of West Michigan announce plastic recycling partnership

“In keeping with Goodwill’s focus on sustainability and the triple-bottom line, we are excited to launch a new business line that diverts landfill-bound plastic, while also providing good-paying jobs,” GIWM President and CEO Jeanette Hoyer said. 

Read More

Goodwill stores become learning adventures!

Goodwill has partnered with the Muskegon Area Intermediate School District (MAISD) to create “Talking is Teaching” learning sites in several Goodwill retail store locations. Parents can engage with their children while they shop by interacting with the campaign’s colorful floor decals, rack signs, posters, and wall graphics. Children receive a free book to take home.

Read More

Watch Video

A special Launch Party is planned for April 6 at the Muskegon-Sherman store.

Read Flyer

Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.


Goodwill is Committed to Diversity, Equity, and Inclusion

Learn More

Quick links to other pages: