Helping people prepare for, find, and keep good jobs is what Goodwill is about.


total people served in 2021


people placed into jobs within area businesses


program participants who worked and earned paychecks at Goodwill

Learn more about what Goodwill does.

What We Do

Success Story: Tasha

Tasha is working to ensure her story is able to help others who share the same struggles in overcoming addiction. She recently began the enrollment process to start classes at Muskegon Community College to pursue her goal of becoming a certified recovery coach.

“Keep your head above water and always stay motivated. Stay plugged in to positive things." says Tasha. "And most importantly, speak; don’t be embarrassed about your story. We all make mistakes."

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Employee Spotlight: Pat Ferrier

One of the many things to be admired about Pat is his ability to lead from his heart. His father, Francis Ferrier was his role model because, “he took care of people.” It’s where his strong passion for helping others stems from.

“Find out what is most important to you in life, then find work that enables you to have that life,” Pat explains.

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Business Development Director named 
Innovator of the Year

The annual award recognizes and celebrates the most innovative ideas of the lakeshore area. Nick Carlson championed and coordinated Goodwill’s unique joint-venture partnership with HydroBlox Technologies, a plastics recycling company that manufactures products that aid in stormwater drainage infrastructure.

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HydroBlox Technologies and Goodwill Industries of West Michigan announce plastic recycling partnership

“In keeping with Goodwill’s focus on sustainability and the triple-bottom line, we are excited to launch a new business line that diverts landfill-bound plastic, while also providing good-paying jobs,” GIWM President and CEO Jeanette Hoyer said. 

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Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.


Goodwill is Committed to Diversity, Equity, and Inclusion

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