Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2023
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Goodwill Industries of West Michigan is pleased to announce the recent hire of Steven Jackson as the nonprofit agency’s new retail operations director.
PRESS RELEASE
Goodwill Industries of West Michigan is pleased to announce the recent hire of Steven Jackson as the nonprofit agency’s new retail operations director.
“Steve brings a tremendous amount of knowledge and experience in retail operations management and logistics, customer service, project management, and motivational team-building,” said Goodwill President and CEO Jeanette Hoyer. “We are thrilled to benefit from his comprehensive expertise and people-centric leadership.”
Jackson has over 30 years of senior management experience with retailers such as Target and JCPenney. Jackson steps down from his position as site director for Urban League of West Michigan’s Cure Violence program in Grand Rapids. He holds a Bachelor of Science in Marketing from Ferris State University.
“Colin Powell once said, ‘Leadership is solving problems' and it relates to retail so well,” Jackson said. “I’m excited about the opportunity to join the Goodwill team and share my retail knowledge and problem-solving abilities.”
Goodwill Industries of West Michigan’s retail division operates and manages 17 store and donation center locations, an outlet center, ecommerce sales, donated goods production, and transportation departments.
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Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Employee Spotlight: Kathy Krajkiewicz
For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.
Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”
Success Story: Valerie
Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home.
Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
Give your time. Change a life.
Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.
Call 231-722-7871, ext. 8482 for more information.
