Helping people prepare for, find, and keep good jobs is what Goodwill is about.

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people were provided workforce development and support services in 2023

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people placed into competitive jobs in the community

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average hourly wage ($) of people placed into jobs through Goodwill

“Before I came to Goodwill, I hadn’t been on a good path and I hadn’t held a job. I got out of prison and didn’t have a plan.”

Julian“Before I came to Goodwill, I hadn’t been on a good path and I hadn’t held a job. I got out of prison and didn’t have a plan,” Julian said. 

Julian was referred to Goodwill in January by his parole officer. “My parole officer told me about IGNITE and encouraged me to see Joe (Gordon),” Julian said. “I wasn’t interested in any ‘program’ but she convinced me to go check it out. I met with Joe and he made me feel like I would be part of a family. I started the next week and never looked back.” 

On January 10, 2022, Julian enrolled in the program. LifeLaunch: IGNITE is a Goodwill Industries International (GII) program funded through the Department of Labor.  The program is for justice involved youth between the ages of 18 – 24 and includes ten-weeks of manufacturing and material handling skills training in Goodwill Industries of West Michigan’s Industrial Services Center, coupled with a robust classroom curriculum instruction through a partnership with Muskegon Community College.  Each program participant is coached throughout the duration of the program by a Goodwill career coach who meets with each participant multiple times per week to provide feedback on their work performance and to ensure plan adherence based on goals set by the participant. Additionally, once the participant completes programming, the career coach continues the relationship to secure and retain employment.

IGNITE Career Coach Joe Gordon, saw something special about Julian from the beginning.  “Julian was motivated to make a change. He came in focused and hit the ground running.  It was easy to help a guy like Julian,” Joe said. 

After learning about different types of jobs through the IGNITE program, and nearing completion of his ten-week manufacturing/material handling work experience training, Julian showed a particular interest in materials handling and became curious about Commercial Driver’s License (CDL) certification. To satisfy his curiosity, Joe arranged a job shadow experience for Julian with Goodwill Transportation Manager Sterling Jobin.  “I knew after spending the day with Sterling that it was the career for me,” Julian said.  In March, Julian began a six-week CDL certification through a partnership with Michigan Works.  Shortly following Julian’s successful completion of the CDL certification, Jobin happily offered him the position of Truck Driver II.  Jobin smiles when he talks about Julian, “He has been a great addition to the transportation team. We are just so happy to have him here.” 

Julian says of his new full-time driving job, “I like working at Goodwill.  I thought I wanted something bigger, where I was on the road driving big trucks more often, but I’m so glad I got to stay here at Goodwill.  There are good vibes here,” says Julian. “It really is like a family.”

“IGNITE helped me learn how to prepare for a job. They exposed me to different work experiences like forklift driving and welding, and they helped me see there was more out there,” Julian said. They supported me with gas cards to get to work and some vouchers to get some clothes.” When asked if Julian has any advice for someone else who was struggling to find or keep work, he said, “You have to find that motivation inside yourself. Sometimes people have to hit rock bottom to figure it out, but you’ve got to want to help yourself.”


LifeLaunch: IGNITE

The LifeLaunch: IGNITE is one of the Justice-Involved Programs that helps 18-to-24-years-old who have been involved in the justice system and want a fresh start. The ten-week program offers vocational career tracks in CDL, computer networking, CNA, manufacturing, materials handling, machine operation, mechatronics, or welding with job placement assistance in the Muskegon area.

Programs and Services


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Sep 19, 2022 Category: Success Stories Posted by: EricHettenbach

Hoyer receives international sustainability award

Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.

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Employee Spotlight: Kathy Krajkiewicz

For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.

Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”  

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Success Story: Valerie

Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home. 

Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”

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Goodwill awarded Barrier Removal and Employment Success grant

Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.

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Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.

VISIT VITA WEB SITE


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