Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2023
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Aug 21, 2019
Success Story
Angela
Angela is a single mom who was referred to Goodwill by the West Michigan Works! office. Having left the workforce for seven years to raise her son, she was struggling to make ends meet. She was on state assistance but wanted to re-enter the workforce. The large time gap in Angela’s work history made it difficult for her to secure a job. Low self-confidence and lack of transportation were also obstacles.
Angela enrolled in GoodTemps temporary staffing and placed in Goodwill’s Industrial Services department performing light industrial and assembly work contracted from local manufacturers. The intent was to help Angela re-acclimate herself to the workforce, while also developing her work experience and filling out her résumé.
Initially, Angela was shy, but her Goodwill supervisor Kerry Bluhm recognized her potential immediately. “It didn’t take long for her to come out of her shell,” he said. “It was clear that she was passionate about the work she was doing.”
As time went on, Angela continued to showcase her dedication to the job she was doing. “She stood out because of her ability to take charge when needed,” Bluhm recalled. “And she prioritized her tasks in a logical manner.” Angela progressed quickly through quality training and even earned her forklift license while on the job. At the end of 90 days with GoodTemps, Angela was such an asset to Goodwill that she was hired in full time and promoted to material handler.
“Angela was hired initially just for assembly but she did such a terrific job and showed so much dedication that she was quickly promoted,” Industrial Services Manager Chad Kuipers said.
Angela enjoys working at Goodwill. “My job pushes me to be constantly learning,” she said. “The staff and my co-workers have been amazing. They even helped me arrange carpooling so I could get consistent rides.”
Angela owes her success to her own hard work, however, she is grateful for the support from Goodwill. “It feels like a family here,” she said. “I get to see others grow from their experiences. It’s a very valuable opportunity and I am thankful.”
Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Employee Spotlight: Kathy Krajkiewicz
For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.
Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”
Success Story: Valerie
Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home.
Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
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Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.