Helping people prepare for, find, and keep good jobs is what Goodwill is about.

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people were provided workforce development and support services in 2023

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people placed into competitive jobs in the community

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average hourly wage ($) of people placed into jobs through Goodwill

Changes to leadership include Kristin Garris, who was recently promoted to chief workforce officer, and Nick Carlsonas, who was recently hired as the agency’s new business development director.

PRESS RELEASE

Kristin-NickMUSKEGON, MI — Kristin Garris was recently promoted to chief workforce officer, a new position that oversees Goodwill’s workforce development and human resources departments, as well as GoodTemps Staffing Solutions. As in her former position as organizational development director, Garris will continue to provide leadership and forward momentum in the areas of strategic planning, performance metrics tracking, continuous quality improvement, and positive cultural development across the entirety of the organization.

“Kristin brings such depth of experience and vision to our organization and executive team,” said Goodwill President and CEO Jeanette Hoyer. “In her new role she will not only advocate for the growth and development of people we serve through our many job training programs and employment services, but equally for the advancement and well-being of our own employees. In her three short years with Goodwill, she has transformed our annual planning process and established a collective methodology for tracking our goals. She excels at team collaboration, problem solving, and program management.”

Goodwill Industries is also pleased to announce the recent hire of Nick Carlson as the agency’s new business development director effective July 12. In this newly created position, Carlson will provide operational oversight and business development of Goodwill’s Janitorial Services and Industrial Services business-to-business contracts, as well as lead the organization’s sustainability and recycling initiatives.

Carlson steps down from his position as vice president of operations at Goodwill Industries of Greater Grand Rapids where he oversaw operations, program development, donated materials inventory, transportation, facilities and loss prevention, and contract management. He previously served as the agency’s director of environmental sustainability, leading the organization’s efforts in recycling and sustainability. His service with the agency spans 13 years.

“We are thrilled to have Nick join our team,” said Goodwill President and CEO Jeanette Hoyer. “He fully understands the Goodwill business model and has lots of ideas and energy for growing our business lines. Sustainability is one of his passions and he is well-connected in the West Michigan environmental and recycling community. Our efforts in sustainability will grow exponentially with his leadership.”


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Jul 13, 2021 Category: News Posted by: EricHettenbach

Hoyer receives international sustainability award

Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.

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For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.

Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”  

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Success Story: Valerie

Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home. 

Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”

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Goodwill awarded Barrier Removal and Employment Success grant

Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.

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Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.

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