Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2024
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Jun 12, 2018
Goodwill Industries awarded three-year CARF accreditation
MUSKEGON, MI — Goodwill Industries of West Michigan, Inc. (GIWM) recently received its 15th consecutive, three-year accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities) International. The award includes both Goodwill service-delivery locations — its Corporate Headquarters in Muskegon, as well as the Goodwill Employment & Training Center in Holland.
“This rigorous, two-day, on-site peer review process by outside surveyors ensures that the delivery of our programs and services maintain the highest quality, and are measurable and accountable,” said Goodwill President and CEO Jeanette Hoyer. “We are committed to excellence and continuous improvement.”
The accreditation includes these internationally recognized categories: Community Employment Services: Job Development, Community Employment Services: Employment Supports, Organizational Employment Services, and Governance Standards Applied.
“This achievement is an indication of your dedication and commitment to improving the quality of the lives of persons served,” said CARF President and CEO Brian Boon. “Your organization should take pride in achieving this high level of accreditation.”
CARF is an independent, nonprofit accreditor of health and human service organizations. Its mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services. CARF currently accredits more than 7,200 service providers at more than 26,000 locations on five continents.
The mission of Goodwill Industries of West Michigan is to provide work opportunities, skill development, and family strengthening resources, in all communities it serves. In 2017, Goodwill provided employment and training services to 4,919 people in West Michigan, and placed 1,328 people into competitive jobs in the community.
Join us as we celebrate 75 years of Goodwill's service to the community.
Ticket includes one complimentary beer or wine drink ticket, hors d'oeuvres, plated dinner with dessert and live jazz music provided by Tymeless Clock.
National Clean Out Your Closet Week is back!
Taking place this year on March 16–22, this annual observance is the perfect opportunity to declutter, get organized, and make a difference in your community. As the weather warms up, it's time to refresh your home by clearing out unwanted clothing and household items
Success Story: Christopher
One of Christopher’s biggest challenges was securing employment with his criminal background and adjusting to life outside of MDOC. From the start, Christopher was proactive, stepping out of his comfort zone to find both employment and housing. Read Christopher’s full story.
Employee Spotlight: Amanda Klug
Amanda began her journey with us at the Ellis store as a part-time associate, and through her dedication, she has become cross-trained in nearly all aspects of retail store operations. Her love for her job and the positive energy she brings to the team are truly inspiring.
“I see the difference Goodwill is making in the community,” Amanda says. “There are so many stories of how Goodwill has impacted people’s lives for the better.”
Achievers of the Year
At the Achievers Awards we celebrate community members who overcame adversity through the power of work, and the employers who supported them.
Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
Give your time. Change a life.
Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.