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people were provided workforce development and support services in 2023


people placed into competitive jobs in the community


average hourly wage ($) of people placed into jobs through Goodwill

Dec 1, 2023

Goodwill ranks second among Nonprofit Times top charities list


Goodwill Industries International (GII) was recently named as one of the nation’s top 100 charitable organizations in The Nonprofit Times (NPT) coveted ranking for 2023. GII placed second among the nation’s largest nonprofits for a second year in a row for its continued commitment to giving and supporting individuals on their journey to find fulfilling employment.

The NPT Top 100 examines the largest nonprofit organizations that raise at least ten percent of their revenue from the public and include significant contributions to both program and government support services.

“This accolade highlights the remarkable impact and importance of 154 local Goodwill organizations that carry out Goodwill’s mission of helping individuals reach their potential through learning and the power of work,” said GII President and CEO Steve Preston.

Goodwill is the largest nonprofit workforce development network in the country. It works to enhance the dignity and quality of life of individuals and families by strengthening communities, building bridges to opportunity, and helping people in need reach their potential through learning and the power of work.

Goodwill Industries of West Michigan (GIWM) — headquartered in Muskegon — is one of 154 locally-based 501(c)(3) non-profit organizations in the Goodwill network across the U.S., Canada, and 12 other countries. Established locally in 1950, GIWM provides employment and training programs and services for people with barriers to employment using revenue generated from its retail stores, business services, and sustainability initiatives.

For more than 120 years, Goodwill® organizations across North America have helped people find jobs, support their families, and feel the satisfaction that comes from working. Goodwill organizations assist people through a variety of employment placement services, job training programs, and other community-based services. Thousands of people receive employment and other human services through Goodwill and in 2022, those organizations helped more than 2.1 million people build skills, access resources and advance careers.

Goodwill sells donated items in nearly 3,300 outlet and retail stores in the U.S. and Canada and online at®, the first nonprofit internet auction site, and other online marketplaces. Goodwill revenue creates job placement and training programs to help people earn paychecks and build their careers.

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Success Story: Caleb

Caleb’s journey with Goodwill has been nothing short of inspiring. Caleb embarked on a path of skill building that illuminated his determination and kindness. Caleb’s dedication shone through every task.

“Caleb is an extremely hard worker, and he is ready to take on new responsibilities,” says his Career Coach, Meg Barry.

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Hoyer receives international sustainability award

Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.

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Employee Spotlight: Kathy Krajkiewicz

For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.

Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”  

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Goodwill awarded Barrier Removal and Employment Success grant

Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.

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Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.


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