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Aug 20, 2021

Goodwill Industries awarded three-year CARF accreditation with no recommendations identified


CARF_GoldSealMUSKEGON, MI — Goodwill Industries of West Michigan (GIWM) received its 16thconsecutive, three-year accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities) International through a rigorous peer-review process. CARF is an independent, nonprofit accreditor of health and human service organizations. Its mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of persons served.

“Your organization should take pride in achieving this high level of accreditation,” said CARF President and CEO Brian Boon. “Services, personnel, and documentation clearly indicate an established pattern of conformance to standards. This achievement is an indication of your organization’s dedication and commitment to improving the quality of the lives of persons served.”

Furthermore, Goodwill’s accreditation report identified “no recommendations.” This accomplishment is achieved on only 3 percent of all CARF surveys. 

“Having an external survey team extensively review our operations and programming affirms for us that we are solid in all practices,” said Chief Workforce Officer Kristin Garris. “We are proud of our staff for their high quality work, and weare committed to continuing to provide programs and services that are measurable, accountable, and of the highest quality.”

GIWM’s accreditation includes these internationally recognized categories: Community Employment Services: Employment Supports, Community Employment Services: Job Development, Employee Development Services, Employment and Career Centers, and Governance Standards Applied.

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Achievers of the Year

At the Achievers Awards we celebrate community members who overcame adversity through the power of work, and the employers who supported them.

Achievers page

Success Story: Caleb

Caleb’s journey with Goodwill has been nothing short of inspiring. Caleb embarked on a path of skill building that illuminated his determination and kindness. Caleb’s dedication shone through every task.

“Caleb is an extremely hard worker, and he is ready to take on new responsibilities,” says his Career Coach, Meg Barry.

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Hoyer receives international sustainability award

Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.

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Employee Spotlight: Kathy Krajkiewicz

For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.

Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”  

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Goodwill awarded Barrier Removal and Employment Success grant

Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.

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Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.


Goodwill is Committed to Diversity, Equity, and Inclusion

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