Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2023
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Aug 20, 2021
Goodwill Industries awarded three-year CARF accreditation with no recommendations identified
PRESS RELEASE
MUSKEGON, MI — Goodwill Industries of West Michigan (GIWM) received its 16thconsecutive, three-year accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities) International through a rigorous peer-review process. CARF is an independent, nonprofit accreditor of health and human service organizations. Its mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of persons served.
“Your organization should take pride in achieving this high level of accreditation,” said CARF President and CEO Brian Boon. “Services, personnel, and documentation clearly indicate an established pattern of conformance to standards. This achievement is an indication of your organization’s dedication and commitment to improving the quality of the lives of persons served.”
Furthermore, Goodwill’s accreditation report identified “no recommendations.” This accomplishment is achieved on only 3 percent of all CARF surveys.
“Having an external survey team extensively review our operations and programming affirms for us that we are solid in all practices,” said Chief Workforce Officer Kristin Garris. “We are proud of our staff for their high quality work, and weare committed to continuing to provide programs and services that are measurable, accountable, and of the highest quality.”
GIWM’s accreditation includes these internationally recognized categories: Community Employment Services: Employment Supports, Community Employment Services: Job Development, Employee Development Services, Employment and Career Centers, and Governance Standards Applied.
Employee Spotlight: Manika Banks
As receptionist, Manika is the first person people see when they walk in the door. Her caring demeanor helps clients and participants feel at ease.
Manika expresses, “I love the people I meet every day working at Goodwill. I enjoy having the opportunity to directly impact lives and change the outcome of someone’s day for the better.”
Achievers of the Year
At the Achievers Awards we celebrate community members who overcame adversity through the power of work, and the employers who supported them.
Success Story: Billy
Billy walked through the doors seeking work specifically in the janitorial field. Billy’s biggest obstacle to employment was lack of work experience but he was determined and eager to begin receiving a regular paycheck.
“He steps up to help teammates when they are struggling and is always seeking ways to improve efficiency,” says Goodwill Janitorial Manager Amy Cumings.
Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
Give your time. Change a life.
Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.