Helping people prepare for, find, and keep good jobs is what Goodwill is about.

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total people served in 2020

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people placed into jobs within area businesses

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program participants who worked and earned paychecks at Goodwill

News

Nov 3, 2021
Category: News
Posted by: EricHettenbach

Increased earmarked funding from the State of Michigan recently resulted in an expansion to the MI Tri-Share Child Care pilot program launched in March.

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Aug 20, 2021
Category: News
Posted by: EricHettenbach

Goodwill Industries of West Michigan received its 16th consecutive, three-year accreditation from CARF International through a rigorous peer-review process.

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Jul 13, 2021
Category: News
Posted by: EricHettenbach

Changes to leadership include Kristin Garris, who was recently promoted to chief workforce officer, and Nick Carlsonas, who was recently hired as the agency’s new business development director.

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May 18, 2021
Category: News
Posted by: EricHettenbach

The Muskegon YMCA announced it will open a new early childhood learning center in Muskegon in June. Servicing children aged six weeks to five years, the center will be open 7:00 a.m. to 5:30 p.m., Monday through Friday, with before and after school care available for school-aged children (K-6thgrade).

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Mar 19, 2021
Category: News
Posted by: EricHettenbach

The MI Tri-Share Child Care Program is a new innovative approach to increasing access to high-quality, affordable child care for working families. The “tri-share” model splits the cost of child care three-ways — between state funding, employers enrolled in the program, and eligible employees.

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Mar 5, 2021
Category: News
Posted by: EricHettenbach

On March 1, the Goodwill retail store  at 1501 E. Apple Avenue opened a new "Electronics Room" in a previously unused space just off their regular sales floor.

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Feb 12, 2021
Category: News
Posted by: EricHettenbach

Through a collaboration of generous community donors, Goodwill recently received a 12-passenger van that will assist with work-related transportation needs.

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Aug 10, 2020
Category: News
Posted by: EricHettenbach

Muskegon is one of four cities nationwide to participate in the new Goodwill LifeLaunch: Ignite reentry program, which is designed to provide job skills and career training services for those ages 18 to 24 with a past criminal history.

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Jun 2, 2020
Category: News
Posted by: EricHettenbach

Goodwill donation centers and stores in Michigan announced safety plans and precautions as they plan for reopening June 4, 2020, following Governor Whitmer's order.

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Apr 3, 2020
Category: News
Posted by: EricHettenbach

Goodwill reopened seven of its donation drive-thrus to serve as designated donation drop-off sites for urgently needed personal protective equipment (PPE).

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Feb 12, 2020
Category: News
Posted by: EricHettenbach

Goodwill has committed to donating much-needed children’s books to RERO in support of their outreach programs and collaborating partners

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Jan 28, 2020
Category: News
Posted by: EricHettenbach

Goodwill is pleased to announce their commitment to opening a child care center within its headquarter facility located in Muskegon.

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Jan 7, 2020
Category: News
Posted by: EricHettenbach

The event offers free financial workshops and helps Muskegon area residents connect to information on free tax income assistance, banking, financial counseling, and other resources. Free food and drinks will be available along with the chance to win prizes.

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Oct 10, 2019
Category: News
Posted by: EricHettenbach

The VITA program helps people claim and keep all the refunds they are entitled to, including significant state and federal tax credits they might not be aware of.

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Aug 22, 2019
Category: News
Posted by: EricHettenbach

Goodwill Industries of West Michigan will be opening its first outlet store inside the former Kmart building at 1501 East Apple Avenue in Muskegon Township.

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Dec 13, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan is pleased to announce the recent hire of Dan Broersma as the nonprofit agency’s new environmental sustainability manager.

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Nov 15, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan is planning a Grand Re-Opening Celebration at its Whitehall store on Friday, December 7 at 9:00 a.m. Festivities include a brief ribbon-cutting ceremony, giveaways, prize drawings, and refreshments.

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Sep 18, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan President and CEO Jeanette Hoyer was recently elected to serve on the Goodwill Enterprise Sustainability Program (G-ESP) Steering Committee. The initiative was formed in 2007 by Goodwill Industries International (GII), a network of 161 independent, local Goodwill organizations throughout North American, as well as a presence in 13 other countries.

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Aug 16, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan recently received a combined $32,000 in support of its MoneyWorks programming which includes free tax preparation services (also known as Volunteer Income Tax Assistance or VITA) and other financial services such as budgeting, debt management, banking, and more.

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Aug 16, 2018
Category: News
Posted by: EricHettenbach

Chad has held leadership roles in numerous manufacturing fields and is well-versed in quality systems, continuous improvement, and safety regulations.

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Jun 22, 2018
Category: News
Posted by: JonSykes

Volunteer Income Tax Assistance (VITA) Services for West Michigan – a coalition of area nonprofit organizations led by Goodwill Industries – provided free income tax returns for eligible low- to moderate-income individuals and families this past tax season. Trained and IRS-certified volunteers processed 2,791 returns resulting in $3.4 million to the West Michigan community.

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Jun 12, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan, Inc. (GIWM) recently received its 15th consecutive, three-year accreditation from CARF (Commission on Accreditation of Rehabilitation Facilities) International. The award includes both Goodwill service-delivery locations — its Corporate Headquarters in Muskegon, as well as the Goodwill Employment & Training Center in Holland.

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Mar 16, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan is pleased to announce the recent hire of Kristin Garris as the nonprofit agency’s new human resources director effective March 19.

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Jan 23, 2018
Category: News
Posted by: JonSykes

Goodwill Industries of West Michigan was recently awarded a $213,678 grant from the Michigan Department of Transportation (MDOT) for the purchase of two handicap-accessible mini-vans and two light-duty buses. These vehicles will be used to transport individuals with disabilities to job sites, community outings, and local events. 

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Your support fosters new programs and services!

As we reach the end of another challenging year we reflect with gratitude on our resiliency and recovery, and the special help of donors. Not only did we survive another year of COVID-19, staff shortages, and uncertainties, we have several new initiatives to celebrate and, with you, look forward to their continued growth.

Read More

Would you be able to make a financial gift of $200, $100, $50, or the amount of your choosing, to support our effort of changing lives through the power of work? We are so grateful for your support.

Financial Gifts


Give your time. Change a life.
Become a Goodwill VITA volunteer!

Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.

Make a difference! Help working people claim and keep all the refunds they are entitled to.

No accounting experience required! Volunteers receive FREE IRS training and certification.

Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.

Call 231-722-7871, ext. 8482 for more information.

VISIT VITA WEB SITE


Success Story: Bruce

After spending 30 years in prison, Bruce returned to a town he didn’t recognize and faced the daunting task of starting a new life. Goodwill’s Offender Success (OS) program worked with Bruce to define and achieve the goals he set for himself.

“Thanks to Goodwill, I have been given a new opportunity,” he said.

Read More


Senior leadership changes announced

Kristin Garris was recently promoted to chief workforce officer, a new position that oversees Goodwill’s workforce development and human resources departments, as well as GoodTemps Staffing Solutions.

Goodwill Industries is also pleased to announce the recent hire of Nick Carlson as the agency’s new business development director. Carlson will provide operational oversight and business development of Goodwill’s Janitorial Services and Industrial Services business-to-business contracts, as well as lead the organization’s sustainability and recycling initiatives.

Read More


Virtual awards ceremony shared with community

Goodwill’s Achievers of the Year in-person celebration was cancelled again this year due to the COVID-19 pandemic. We enlisted the help of Andy O’Reilly and Derek Wong from the Muskegon Channel to record a virtual event. We taped each award winner separately and safely, and then stitched them together with our video achiever profiles recorded back in March of 2020.

Congratulations to Achievers of the Year: Kawan, Tim, Quentin, and Hailey; Employer Partners of the Year: Northway Lanes, SRS Fiberglass, and McDonald’s of Hart; Contract Partner of the Year: Spectrum Health; and Volunteer of the Year: Susanne McGee.

View the awards ceremony video and the individual stories from our Achievers of the Year page:

Achievers Page


Achievers of the Year

Each year we celebrate community members who overcame adversity through the power of work, and the employers who supported them.

Achievers page


GIWM named regional facilitator hub for MI Tri-Share Child Care Program

The MI Tri-Share Child Care Program is a new innovative approach to increasing access to high-quality, affordable child care for working families. The “tri-share” model splits the cost of child care three-ways — between state funding, employers enrolled in the program, and eligible employees.

Read More


New electronics room in Apple Avenue store

On March 1, the Goodwill retail store  at 1501 E. Apple Avenue opened a new "Electronics Room" in a previously unused space just off their regular sales floor.

"Previously owed desktop and laptop computers, stereo systems, speakers, TVs, DVD/Blu-Ray players, video game systems, PC parts, and more, are for all for sale at great prices," said E-Commerce Manager Adam Kragt.

 "It's an excellent resource for customers," added Team Leader Clayton Burch. "Everything has been completely tested and ready to go for customers."

 Check out the WZZM-TV video story with Jon Mills here:

View Video


View our annual report

Our 2020 annual report recognizes a year of providing community support as well as achievements in our business, our culture, and in changing lives through the power of work. The annual report also recognizes the four 2019-20 Achievers of the Year and tells their stories.

View our annual report pdf.

View PDF


Goodwill is Committed to Diversity, Equity, and Inclusion

Learn More


Goodwill Career Center

Currently open by appointment only. Call 722-7871.

  • Job search assistance
  • Résumé development
  • Career exploration
  • GoodTemps application
  • Resource assistance

Masks are required for entry.

271 E. Apple Ave, Muskegon

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