Helping people prepare for, find, and keep good jobs is what Goodwill is about.
total people served in 2018
people placed into competitive employment
program participants who worked and earned paychecks at Goodwill
Nov 30, 2019
Hadley’s parents were not sure if their autistic daughter could be successful in a “regular job.” After finishing high school, Hadley was referred to Goodwill’s Supported Employment program by Michigan Rehabilitation Services (MRS) to explore her capabilities.
When she came to Goodwill, Hadley had very limited work experience. “She loves volunteering, but she never held a real job.” said Goodwill Employment Specialist Tabatha Glezman. Together, Hadley and Goodwill would change that.
Tabatha set up a job evaluation for Hadley at the Shop-N-Save Food Center in Ludington. During the evaluation, Tabatha worked with Hadley to learn how to face shelves which meant bringing product forward to make shelves look neat and full. As she learned, Hadley’s ability to stay on task and perform the job requested were assessed. She worked hard. Within one month Hadley secured employment in the stocking department at Shop-N-Save where she continues to stock and face shelves.
After she was hired, Tabatha worked with her Shop-N-Save supervisor to set hours that worked best for Hadley who lives with her parents. Along with Goodwill services, Hadley was assigned job coaching services through partner organization Michigan Rehabilitation Services. The job coach assisted Hadley with staying on task, understanding break times, and learning how to use the time clock. She did so well, that after one month, she no longer needed the job coach.
Even though Hadley did her job well, she sometimes had difficulty interacting appropriately with others. Tabatha worked closely with Shop-N-Save and Hadley’s mother Mary Ann to learn how to help Hadley when she became upset. This extra investment from Hadley’s employer and family has been instrumental in her success and she continues to do very well.
“She comes home and expresses she liked her job,” Mary Ann said. “She is happy because it allows her to see many people in her community and they always tell her she’s doing a good job. I believe it makes her feel productive.”
Tabatha still checks in on Hadley from time-to-time and finds Hadley happy in her position and always working hard.
“It seems this new position is a perfect fit for Hadley,” Tabatha said. “She gets high praise from her employer and coworkers. They love the work that Hadley is doing.”
Hadley’s parents now have every confidence in their daughter’s abilities. Mary Ann says this is thanks to Goodwill. “Goodwill believed in her ability to be successful on the job even when I had doubts.”
Targeted primarily toward people with developmental disabilities or mental impairment, this model of service provides one-on-one training and on-going support for a successful transition to community-based employment. The program combines community job development, job coaching, and long-term follow-up to maximize employment potential. Participants are referred through Michigan Rehabilitation Services.
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Goodwill Industries partners with local hospitals to collect and distribute protective gear for health care workers
Goodwill reopened seven of its donation drive-thrus to serve as designated donation drop-off sites for urgently needed personal protective equipment (PPE).
Success Story: Cedric
Life is all about choices. This is Cedric’s mantra. After his fourth incarceration, Cedric woke up one day and made a conscious choiceto change his life. In February of 2019 he began that change at Goodwill as a participant in the Pay It Back program.
Cedric held jobs prior to incarceration but was always lured back into life on the streets. “My life was full of ups and downs due to living the fast life,” he said.
As part of the program, Cedric was enrolled in Goodwill’s Work Experience Training in Goodwill’s Industrial Services Centerwhere he developed valuable work skills while earning a paycheck. Cedric learned various light industrial tasks such as packaging and assembly work contracted with area businesses.
Learn about Cedric’s full progression from program participant to full-time employment readiness trainer at Goodwill where he mentors others following the same journey.
Goodwill to offer child care services in 2020!
Goodwill is pleased to announce their commitment to opening a child care center within its headquarter facility located in Muskegon.
“We’ve had a vision for this venture for some time now and just received board approval to move forward,” said Goodwill President and CEO Jeanette Hoyer. “We are in the planning and development stages of providing much-needed local child care services, combined with vocational training in the field. We hope to have this fully operational by the end of the year.”
Success Story: Hadley
Hadley’s parents were not sure if their autistic daughter could be successful in a “regular job.” After finishing high school, Hadley was referred to Goodwill’s Supported Employment program by Michigan Rehabilitation Services (MRS) to develop her employment readiness skills. Her Goodwill case manager was able to find Hadley a stocking position at the Shop-N-Save Food Center in Ludington. After some time and job coaching, she now works independently. “She is happy because it allows her to see many people in her community and they always tell her she’s doing a good job. I believe it makes her feel productive,” her mother said.
Visitor entrance for Career Center services and GoodTemps
To better serve the community, all visitors will park and enter through the Apple Avenue entrance of our headquarter facility.
Career Center services and GoodTemps temporary staffing services have moved to the front of the building and use the main entrance. The current rear entrance off Sophia will no longer be used.
Achievers of the Year
Each year we celebrate community members who overcame adversity through the power of work, and the employers who supported them.
View our annual report
When you shop at Goodwill, you're not just bringing home something good for you, you're also bringing good to your neighborhood in the form of job placement and skills training programs.
Our focus is not on the thrift industry; our focus revolves around job creation and job training for people with barriers to employment. Our retail stores serve as a means to raise the funds needed to sustain our programs.
Read about how we are changing lives in West Michigan.