Helping people prepare for, find, and keep good jobs is what Goodwill is about.
people were provided workforce development and support services in 2023
people placed into competitive jobs in the community
average hourly wage ($) of people placed into jobs through Goodwill
Mar 16, 2018
Success Story
Garry
Change is difficult. It takes determination and sometimes includes setbacks. Garry’s story demonstrates that no matter how challenging or long the journey, a person can change and be successful.
Garry had been in and out of prison multiple times dating back to 1983. He was enrolled in Goodwill’s Offender Success program multiple times, but the lessons did not stick.
“Each time we hoped he would be successful,” says his Goodwill Case Manager Rita Hickman. “We always felt he had it in him, and believed in him … he just needed to believe in himself.”
Before coming to Goodwill, Garry struggled with making the right choices and continued to return to past habits. “I didn’t know what I was going to do with the rest of my life,” he said.
When he was released from prison in June of 2017, Garry made a decision that this time would be different. “Garry showed us a different spark of commitment,” Hickman says.
He dedicated himself to the program, learning résumé writing and job search skills. Goodwill also provided him with clothing and supplies to start a new life. As his new-found confidence was growing, his case manager encouraged him to apply for an open position in Goodwill’s retail production division for a textile baler. “He was a perfect candidate. He is very quiet and just wants to do a good job.” Garry interviewed and landed the job on July 20, 2017.
“We are all so very proud of him and his parole agent is very proud of him also. This is the best he has ever done,” Hickman said.
Garry has done so well that in January of 2018, he was discharged from parole, making him a free man for the first time in 34 years. His parole agent tweeted this message:
Garry really likes knowing that he is doing something good. He says he is a better person than he was before, and says anyone can achieve success if they are motivated.
“If you want to get yourself together, Goodwill will help you, but you have to want it if you are going to make it,” he said.
Offender Success
The Offender Success program (formerly called Prisoner Reentry) is a state-wide strategic approach to creating safer neighborhoods and better citizens through the delivery of a seamless plan of services, programming, support, and supervision for prisoners re-entering the community. Program participants are referred by the Michigan Department of Corrections Parole Board.
Hoyer receives international sustainability award
Goodwill President and CEO Jeanette Hoyer receives the prestigious Goodwill Industries International Sustainability Champion Award in recognition of her outstanding dedication to advancing sustainable practices and fostering a culture of environmental stewardship within the community.
Employee Spotlight: Kathy Krajkiewicz
For Kathy, Goodwill isn’t just a workplace — it’s her second home. Through her employment at Goodwill Industries of West Michigan, Kathy has achieved the dream of homeownership. Kathy’s infectious laughter and smile illuminate every room she enters.
Kathy shares her wisdom: “Find a job and get something you like – like I have at Goodwill.”
Success Story: Valerie
Valerie came to Goodwill’s Career Center looking for help in securing a job. She needed to earn money to maintain her livelihood and avoid foreclosure on her home.
Valerie’s advice for others seeking work is to visit the Goodwill Career Center. “I always tell them to call Goodwill,” Valerie said. “I tell them how I was treated. Thank you, LaTonya, personally for helping me.”
Goodwill awarded Barrier Removal and Employment Success grant
Goodwill was recently awarded a $568,595 Barrier Removal and Employment Success (BRES) grant from the Michigan Department of Labor and Economic Opportunity (LEO) to provide vocational certificate training in HVAC, forklift, and customer service.
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Become a Goodwill VITA volunteer!
Goodwill VITA (Volunteer Income Tax Assistance) volunteers provide free tax assistance to low- to moderate-income workers and families eligible for significant state and federal tax credits.
Make a difference! Help working people claim and keep all the refunds they are entitled to.
No accounting experience required! Volunteers receive FREE IRS training and certification.
Flexible hours! You can volunteer for day, evening, and/or Saturday hours in any of our tax-prep sites.