Goodwill seeking volunteers to help with tax preparation services

Volunteer Income Tax Assistance (VITA) Services for West Michigan – a coalition of area nonprofit organizations – provided a record number of free income tax returns to eligible low- to moderate-income individuals and families this past tax season. In total, 2,736 federal and state tax returns were prepared, creating a community impact of over $3.2 million!

Goodwill continues to recruit volunteers and this year has made the training more convenient and accessible by adding video modules and printable support materials to its VITA website at At the conclusion of training, volunteers are required to pass an IRS certification test, also available online.

“The tax law training has been condensed and divided into segments that can be viewed at the volunteer’s pace and convenience,” said Goodwill Career Supports Coordinator Amanda Grover. “It also helps reduce the need for regular classroom training and travel time.”

Volunteers have multiple service sites and volunteer times to choose from in Muskegon, Newaygo, and Oceana counties. Sites operate at various times but appointments are available anywhere between 9:00 a.m. and 9:00 p.m., Monday through Friday, with a few select sites operating on Saturdays.

“These incredible volunteers are impacting people’s lives in significant ways,” Grover said. “Refunds often help struggling taxpayers pay overdue bills and put food on the table.”

If you are interested volunteering, or want to learn more, please contact Goodwill Tax Program Coordinator Carl Lewis at (231) 722-7871 x256 or

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