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Press Releases

October 6, 2004

Goodwill Meets all Better Business Bureau Standards for Charitable Accountability

For the second year in a row, Goodwill Industries of West Michigan (GIWM) has met all 19 of the Better Business Bureau Standards for Charitable Accountability.

The Better Business Bureau (BBB) has reported on ethical business practices in the public interest for over 90 years. Last year, the BBB expanded its review and reporting to include nonprofit organizations initiating a new “Local Charity Review Program.” This program assists persons or organizations that contribute financially to nonprofit charitable organizations by helping them identify those that are reputable and make effective use of donor support (and those who fall short). The reporting also protects reputable nonprofits that are often hurt by ineffective and inefficient charities that exist.

“We welcome the new review process,” said GIWM President Richard Carlson. “Our reputation is tied to our stewardship to those we serve and the larger community that supports us. In light of these cautious times, we appreciate the Better Business Bureau’s efforts to further ensure the public’s trust in Goodwill Industries’ mission and service to the community.”

The BBB bases their reports on measures of organization governance, charity effectiveness, financial information, marketing, fundraising and other informational materials.

Reports on western Michigan based charities can be found at www.grandrapids.bbb.org or by calling or writing the BBB of Western Michigan.

Contact
Liz Witzler
(231) 722-7871
lwitzler@goodwillwm.org